At AVS In-So-Tech Pvt. Ltd., we strive to provide high-quality digital solutions and services with the same level of trust and reliability you expect from financial institutions. Please review our refund policy carefully:
1. Software Subscription Services
- Subscription fees once paid are non-refundable, similar to financial service subscriptions.
- In case of any technical failure or service disruption on our end for more than 5 consecutive working days, clients may request a partial refund or credit adjustment after thorough review.
2. OVD Verification Services (Per Document Basis)
- Charges for OVD verification are non-refundable once the verification process has been initiated, comparable to bank verification fees.
- If verification fails due to a technical error on our platform, we will offer a free re-verification or credit equivalent to your account.
3. Refund Request Process
- Refund requests must be submitted in writing to support@avsinsotech.com within 7 days of the transaction, with all relevant documentation.
- All refund claims will be reviewed by our financial team and responded to within 5 working days, following standard banking practices.
4. Disputes
Any disputes regarding payments will be handled with full cooperation and transparency, following established financial industry protocols. Our aim is to resolve concerns swiftly to maintain client trust and satisfaction.
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